The administrative oversight team handles the day-to-day operation of the Duke UCEM, such as organizing the various events, holding check-ins with the Sloan Scholars, and conducting assessments of various aspects of the UCEM.

LooneyJacqueline Looney, Ed.D.
Senior Associate Dean for Graduate Programs, The Graduate School
Associate Vice Provost for Academic Diversity
919-684-2056
jlooney@duke.edu

Jacqueline Looney earned a B.A. in psychology and a master’s degree in educational psychology from the University of Tennessee and a doctorate in human development from Vanderbilt University. Dr. Looney was previously assistant dean for graduate recruitment. She also served as a program officer for the Andrew W. Mellon Foundation and became the national director of the Mellon Mays Undergraduate Fellowship program. In her current role, she has spearheaded comprehensive initiatives to provide services that improve the quality of life for all graduate students. Her work in The Graduate School has produced measurable changes in the diversity of the graduate student population and helped graduate students be a part of all aspects of university life. Dr. Looney was the recipient of the 2005 Duke University Blue Ribbon Award for Diversity and a 2013 recipient of the Meritorious Presidential Award for outstanding service to Duke. Dr. Looney, along with the Duke Graduate School, was a 2015 recipient of the Equity Award from the American Historical Association for efforts in recruiting and supporting students from underrepresented groups. She was lauded for her work in “creating a national model for minority recruitment and retention.” In the 2015 special issue of Duke Magazine, Dr. Looney was recognized in a piece titled “Quiet Authority” as one of a number of influential individuals “shaping life at Duke.”

To support the UCEM, Dr. Looney manages day-to-day program coordination among co-PIs, faculty champions, advisory committee, and administrative oversight team. She reports to co-PIs on the UCEM’s operations.

BostromMelissa Bostrom, Ph.D.
Assistant Dean for Graduate Student Professional Development, The Graduate School
919-684-1407
melissa.bostrom@duke.edu

Melissa Bostrom leads The Graduate School’s (TGS) efforts to build a comprehensive program that addresses broad and discipline-specific professional development needs. She directs TGS’s Emerging Leaders Institute, Professional Development Grant, and Professional Development Series, and is co-founder and managing editor of the school’s professional development blog. Dr. Bostrom is co-Principal Investigator on The Graduate School’s Duke OPTIONS project, an online professional development planning tool for Ph.D. students with funding from the Educational Testing Service/Council of Graduate Schools (ETS/CGS) Award for Innovation in Promoting Success in Graduate Education. Her previous positions in higher education include director of graduate academic and professional development at North Carolina State University and assistant professor of management communication at the University of North Carolina’s Kenan-Flagler Business School. She has also worked in corporate human resources and technical recruiting. Dr. Bostrom has been invited to speak nationally and internationally on graduate student professional development and is a member of the Graduate Career Consortium. The author of Sex, Race, and Family in Contemporary American Short Stories, she received her B.A. in English and psychology from Denison University and her M.A. and Ph.D. in English from the University of North Carolina at Chapel Hill.

In support of the UCEM, Dr. Bostrom leads and coordinates all program efforts for students’ professional development.

CrumleyHugh Crumley, Ph.D.
Assistant Dean for Academic Affairs, The Graduate School
Adjunct Assistant Professor of Education
919-660-5975
crumley@duke.edu

Hugh Crumley received his Ph.D. in Instructional Technology from the University of Virginia. He also holds a B.A. in Anthropology and French as well as an M.Ed. in TESOL from the University of Georgia. He has taught education and engaged in faculty development at universities in the United States, Russia, Korea, Bulgaria and Uzbekistan. Since joining Duke in 2006, Hugh has been involved with multiple aspects of graduate education and currently provides leadership for all Graduate School teaching and teaching assistant programs, including directing and teaching in the Certificate in College Teaching, directing the Preparing Future Faculty program, and coordinating Responsible Conduct of Research (RCR) training for all 3,800-plus graduate students at Duke.

Supporting the UCEM, he works with the Sloan Scholars in support of their research ethics training and preparation for teaching.

fitzpatrickShanna Fitzpatrick
Associate Dean for Finance and Administration, The Graduate School
919-681-3249
shanna.fitzpatrick@duke.edu

Shanna Fitzpatrick is responsible for the development and implementation of financial policies, awards, procedures, and reporting within The Graduate School. Her office serves as a liaison between University departments and external entities regarding financial and administrative policies and initiatives. She previously served as the Director of Budgets and Finance for The Graduate School from 2010-2014. During her 14 years at Duke, Shanna also held leadership roles within Duke’s School of Medicine and Health System. Prior to Duke, she worked in business to business marketing and project management. Shanna holds an M.H.A. and an M.B.A. from the University of Maryland.

Supporting the UCEM, she leads and coordinates all matters related to financial support for Sloan Scholars and the UCEM finances.

FutrellLatishia Futrell
Program Coordinator, The Graduate School
919-684-2056
latishia.futrell@duke.edu

Latishia “Tish” Futrell joined Duke University Graduate School in 2014, and before that, she worked in healthcare marketing as a publications coordinator. Ms. Futrell holds a B.A. in mass communications with a minor in public relations from California State University East Bay.

She supports the UCEM with data tracking and collection; she coordinates and plans meetings and events for the Sloan Scholars and departments, and serves as the administrative coordinator for the Duke UCEM. 

kendrickAlan Kendrick, Ph.D.
Assistant Dean for Graduate Student Development, The Graduate School
919-668-0416
alan.kendrick@duke.edu

James Alan Kendrick is assistant dean for graduate student development. He is responsible for overseeing efforts to design, deliver, and improve services and programs that support graduate students from entry to completion of their degrees. He is also responsible for daily administration and development of recruitment and retention initiatives, as well as mentoring, leadership, and professional development programs. Dr. Kendrick received his bachelor’s degrees from Emory University in International Studies and Spanish in 1992 and his Master of Arts in Foreign Affairs and Ph.D. in Government from the University of Virginia in 1996 and 2006, respectively. Before joining Duke’s Graduate School in 2009, Dr. Kendrick was the former Du Pont Fellow in the Department of Politics at Washington and Lee University; an assistant professor and interim chair of the History and Political Science Department at Saint Augustine’s College in Raleigh, North Carolina; and the Director of Diversity, Recruitment, and Retention in The Graduate School at the University of North Carolina at Chapel Hill.

In support of the UCEM, Dr. Kendrick leads and coordinates all program efforts for student recruitment in the Duke UCEM departments.

klingensmithJohn Klingensmith, Ph.D.
Senior Associate Dean for Academic Affairs, The Graduate School
919-681-1559
john.klingensmith@duke.edu

John Klingensmith received his undergraduate and doctoral degrees from Harvard University. His research and teaching focus on the molecular, cellular, and genetic basis of organ development and congenital disease. Dr. Klingensmith is responsible for The Graduate School’s academic standards, policies, and procedures. He oversees external review of academic programs and advises on new academic program development. He is also an associate professor of cell biology and pediatrics in the Duke School of Medicine.

In support of the UCEM, Dr. Klingensmith works with Dean Looney to manage day-to-day program coordination among co-PIs, faculty champions, advisory committee, and administrative oversight team. He also reports to co-PIs on the operation of the UCEM.

ponziSondra Ponzi
Program Coordinator, The Graduate School
919-681-1551
sondra.ponzi@duke.edu

Ms. Ponzi is involved in data tracking and collection, and other administrative duties required for effective UCEM operations.

ramosFrancisco Ramos, Ph.D.
Assistant Dean for Assessment and Evaluation, The Graduate School
919-681-3251
francisco.ramos@duke.edu

Francisco Ramos joined The Graduate School staff in July 2015 as the manager of program evaluation and assessment. In this role, he directs the school’s student learning outcomes assessment program, assists in managing the external review process for academic departments and programs, and contributes to the professional training of doctoral students interested in academic careers, including the teaching of graduate-level courses. Prior to Duke, Dr. Ramos was a postdoctoral fellow at the University of Pennsylvania, where he conducted externally funded mixed-methods research on teacher education efforts at minority serving institutions, measuring their impact on local communities, students, and policy initiatives. For four years, Dr. Ramos served as a Graduate Research Assistant at the Center for Evaluation & Education Policy (CEEP) at Indiana University. In this capacity, he conducted nonpartisan research and evaluation efforts regarding current issues to policy makers, funders, practitioners, and other stakeholders. This included developing, modeling, and disseminating rigorous program evaluation across a variety of settings to diverse state and federal agencies and organizations. He earned his B.A. in history from the University of Michigan and completed his Ph.D. in Education Policy Studies at Indiana University at Bloomington.

Supporting the UCEM, Dr. Ramos leads and coordinates all program functions related to evaluation and assessment.

Anneli RichterAnneli Richter
Associate Dean for Admissions, The Graduate School

Anneli Richter is associate dean for admissions at The Graduate School where she oversees the admissions process for doctoral and master’s programs housed in over 80 departments across Duke and Duke Kunshan University. She is responsible for upholding policies and procedures as well as reporting and analysis of admissions activity. Ms. Richter dedicated 12 years to admissions leadership roles at The Fuqua School of Business prior to transitioning to The Graduate School. Before joining the Fuqua staff in 2005, she spent more than 15 years in private industry and entrepreneurial ventures. Ms. Richter holds an M.B.A from The Fuqua School of Business and a B.A. in Economics from DePauw University.
Supporting the UCEM, she leads the tracking of URM application data, coordinates reporting on current recruitment and enrollment progress, and facilitates the use of the Slate CRM system to support communications needs.

zhuJohn Zhu
Director of Communications, The Graduate School
919-684-1665
john.zhu@duke.edu

John Zhu oversees the Duke Graduate School’s communications with its internal and external audiences, including students, graduate faculty, staff, and alumni. Before joining Duke in 2014, he spent seven years as the assistant director of communications for the University of North Carolina’s Eshelman School of Pharmacy. He has also worked as a journalist in Durham and Columbia, South Carolina, and as a graphic designer in Chapel Hill. Mr. Zhu holds a B.A. in journalism and mass communication and an M.A. in digital communication from the University of North Carolina at Chapel Hill.

In support of the UCEM, Mr. Zhu leads and develops all communications, publications, and related publicity.

Johnna Frierson, Ph.D.Frierson
Assistant Dean, Graduate and Postdoctoral Diversity and Inclusion, Duke University School of Medicine
919-660-8412
johnna.frierson@duke.edu

Johnna Frierson is the founding director of the Office of Diversity and Inclusion at the Pratt School of Engineering. She completed her undergraduate degree in Biology at Furman University in Greenville, SC. She then went on to complete her doctoral studies in the Department of Microbiology and Immunology at Vanderbilt University, and postdoctoral training in the Science, Technology, Engineering, and Mathematics (STEM) Program Director postdoctoral fellowship in the Office of Biomedical Graduate Education at the University of North Carolina at Chapel Hill. She has extensive experience in developing innovative pre-graduate and graduate-level programs and initiatives focused on diversity recruitment and retention, science outreach, and cross-disciplinary graduate training. In her current role as the founding director of the Office of Diversity and Inclusion in Engineering she provides leadership in developing and implementing future steps in the engineering school’s ongoing diversity initiatives, including thoughtful practices to enhance recruitment and retention of underrepresented groups at the student, faculty and staff levels, and to foster greater inclusion of diverse groups and viewpoints in the academic community. Dr. Frierson also serves as a co-PI for the NSF-funded REU program for undergraduates in engineering.

Dena Zhu HoDena Zhu Ho
Duke UCEM Graduate Administrative Intern
mingxue.ho@duke.edu

Dena Zhu Ho is a Ph.D. candidate within the Department of Mathematics. Her dissertation research is in the field of number theory, with a focus on the study of Hecke correspondence of modular forms via dessin d’enfants and cohomology with twisted coefficients. She received her B.S. with highest distinction in mathematics in 2015 after completing college in 2.5 years at the University of Illinois at Urbana-Champaign. She then finished a one-year Christian training in Anaheim, California, on Bible truth and church services. She enrolled in the Duke Graduate School in 2016 in pursuit of a doctoral degree in mathematics.

In support of the Duke UCEM, Mrs. Ho is assisting The Graduate School staff with the day-to-day operations of the UCEM, such as supporting various UCEM events, maintaining the program website, and meeting with Sloan Scholars.

Zane SwansonZane Swanson
Duke UCEM Graduate Administrative Intern
zane.swanson@duke.edu

Zane Swanson is a Ph.D. candidate in the department of Evolutionary Anthropology. His dissertation research is in the field of human biology, and focuses on investigating the effects of lifestyle change on life history and health within a pastoralist population living in northern Kenya. In 2014, he received his B.A. magna cum laude with Honors in Anthropology from Boston University. He was a Ph.D. student in biological anthropology as a member of the New York Consortium in Evolutionary Primatology from 2015 to 2018 before transferring to the Duke Graduate School in the fall of 2018 to continue his pursuit of a doctoral degree in evolutionary anthropology.